Refund Policy

Refund Policy

Last updated: August 2026

Our Commitment

Your satisfaction is our priority. If you are not completely happy with your order, we are here to help.

Returns

We accept returns within 30 days of delivery for items that are unworn, unwashed, and in their original condition.

Exchanges

We gladly accept size exchanges. Contact us within 30 days of receiving your order to initiate an exchange.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery and we will send a replacement at no cost.

How to Start a Return

Email us at support@zecci.com with your order number and reason for return. We will guide you through the process.