Shipping policy

ZECCI — SHIPPING POLICY

Last Updated: September 21, 2026

At ZECCI, we work to make every order simple, reliable, and convenient from checkout to delivery.

Our products are made to order, and each order is processed specifically for the customer. Once your order has been processed and prepared for shipment, it is shipped to the delivery address provided at checkout.

1. United States Shipping

Orders shipping within the United States are fulfilled and shipped within the United States.

Estimated delivery time: 3–5 business days after the order has been processed and shipped.

Delivery times are estimates and may vary depending on the destination, carrier, seasonal demand, weather, and other circumstances outside our reasonable control.

We work to process orders as quickly as possible and provide tracking information when available.

2. Worldwide Shipping

ZECCI offers worldwide shipping to eligible destinations.

Estimated international delivery time: 5–12 business days after the order has been processed and shipped.

International delivery times may vary depending on the destination country, local carrier operations, customs processing, weather, holidays, and other circumstances outside our reasonable control.

3. Order Processing

Because ZECCI products are made to order, your order requires processing and production before it is shipped.

Processing and production time is separate from the shipping and delivery time stated above.

You will receive shipping confirmation and tracking information when your order has been shipped and tracking information is available.

4. Delivery Estimates

Delivery timeframes provided by ZECCI are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

The estimated delivery timeframe begins after your order has been processed and shipped, not when the order is initially placed.

Actual delivery time may vary based on the shipping destination and circumstances affecting the carrier or delivery network.

5. Tracking Information

When tracking information is available for your order, it will be provided to you through the contact information associated with your order.

Tracking information may take some time to become active after an order has been shipped.

If your tracking information has not updated for an extended period or you believe there may be an issue with your shipment, please contact us at support@zecci.store.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address after placing an order, contact us as soon as possible at support@zecci.store.

We will make reasonable efforts to update the shipping information before the order is processed or shipped, but we cannot guarantee that an address change will always be possible.

7. Failed or Returned Deliveries

If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, or another issue caused by the information provided by the customer, the order may be returned to the carrier, fulfillment facility, or another designated location.

If the package can be reshipped, additional shipping charges may apply.

Any available refund or reshipment will be reviewed based on the circumstances of the order.

8. Lost Packages

If your package appears to be lost in transit, please contact us at support@zecci.store.

We may work with the applicable carrier to investigate the shipment and determine its status.

If a shipment is confirmed to have been lost in transit, ZECCI will work with you to provide an appropriate resolution, which may include a replacement or refund.

9. Packages Marked as Delivered

If tracking information shows that your package has been delivered but you cannot locate it, please first check:

Your mailbox or usual delivery location
Around your property
With household members
With neighbors
Any safe delivery location associated with your address

You may also contact the carrier directly using the tracking information provided with your order.

If you are still unable to locate your package, contact us at support@zecci.store so we can assist with investigating the delivery.

10. International Customs, Duties, and Taxes

For orders shipped internationally, the destination country may impose customs duties, import taxes, VAT, or other fees.

These charges are determined by the destination country's authorities and may vary depending on the destination and the contents of the shipment.

Unless otherwise stated at checkout, any applicable customs duties, import taxes, VAT, or similar charges are the responsibility of the customer.

ZECCI does not control the amount or timing of customs charges imposed by the destination country.

11. Shipping Delays

Although we work to meet our estimated delivery timeframes, delays can occasionally occur because of circumstances outside our reasonable control.

These circumstances may include:

Severe weather
Carrier delays
Transportation disruptions
Holidays and peak-season demand
Customs processing
Incorrect or incomplete shipping information
Other circumstances affecting the delivery network

If we become aware that an order cannot be shipped within the applicable timeframe, we will provide the customer with appropriate notice and any options required by applicable law.

12. Delivery Delays and Order Cancellation

If an order cannot be shipped within the timeframe represented at the time of purchase, ZECCI will handle the delay in accordance with applicable law.

Where required, customers will be notified of the delay and provided with the applicable options, which may include consenting to the revised shipping timeframe or cancelling the order and receiving a refund.

Nothing in this Shipping Policy is intended to limit any rights a customer may have under applicable law.

13. Shipping to Multiple Addresses

Each order can only be shipped to the address provided for that order at checkout.

If you would like products shipped to different addresses, separate orders may be required.

14. Contact Us

If you have questions about shipping or the status of your order, please contact us:

ZECCI
BD3M Enterprises LLC
Wyoming, USA
Email: support@zecci.store
Website: zecci.store
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST